Collection, processing and use of personal data
The protection of your data is important to us. You do not have to enter any data to visit our online store. We only store anonymized access data without personal reference, such as the name of your Internet service provider, the page from which you visit us or the name of the requested file. Cookies can be used to collect data, but these also collect and store the data exclusively in anonymous or pseudonymous form and do not allow any conclusions to be drawn about your person.
We only collect personal data if you voluntarily provide it to us in the course of the ordering process, when opening a customer account or when registering for our newsletter. We use the data collected exclusively to process the contract. Once the contract has been fully processed, your data will be blocked and deleted after expiry of the tax and commercial law regulations, unless you have expressly consented to any further use of your data. If you register with your e-mail address for our monthly newsletter, we will use your e-mail address for our own advertising purposes until you unsubscribe from the newsletter.
Data security
Your personal data is safe with us! They are encrypted by [… transmission standard … ] and transmitted to us. Our websites are protected by technical measures against damage, destruction and unauthorized access.
Right to information & revocation
You can obtain information about your data stored by us free of charge at any time without giving reasons. You can block, correct or delete your data collected by us at any time. You can revoke your consent to the collection and use of your data at any time without giving reasons. To do so, please contact [email protected].
(1) For the execution of purchase contracts (initiation, conclusion, processing, warranties and reversal), for our services, technical administration, our own marketing purposes and to ensure the correspondence between you and us, we collect personal data for the ordering process as well as for opening a customer account, which includes in detail: Name, contact data, payment data, e-mail, telephone number. Your data may be passed on to several companies if this is necessary to process our contractual relationship, in particular in the following cases:
a) Data is always passed on for the purpose of delivery to the shipping company commissioned by us for this purpose. The transfer only includes data that is necessary for the delivery of the goods.
b) If payment services are used for the payment process (e.g. Paypal, Visa, Mastercard etc.), your data will be passed on to the payment intermediaries used. The same applies with regard to the credit institutions commissioned with the payment.
c) In the event of payment defaults, a claim may be assigned to a debt collection agency. Information may also be sent to credit agencies. The forwarding of the personal data required for this purpose is based on the information on the BONTABILITY CHECK. (cf. SAMPLE)
The data passed on may only be used by the service providers for the purpose of passing it on.
(2) Beyond this, your personal data will not be passed on to third parties unless we are legally obliged to do so or you have given us your prior consent.
(3) Personal data that you provide to us for the processing of order transactions may be stored for up to 10 years for commercial and tax law reasons.
(4) Your personal data is safe with us! They are encrypted by [… transmission standard … ] and transmitted to us. Our websites are protected by technical measures against damage, destruction and unauthorized access.
(5) You will receive information about your data stored by us free of charge at any time without giving reasons. You can block, correct or delete your data collected by us at any time. You can revoke your consent to data collection and use at any time without giving reasons. To do so, please contact [email address].
(6) Without the customer’s consent, the provider will not use the customer’s data for the purposes of advertising, market or opinion research.